OS Marketing

Your retention marketing, done for you. Flows, campaigns, and churn-saves, planned, written, sent, and measured.

OS Marketing runs the email and SMS that keep your customers coming back. Agents do the production, so you get an agency's output at a fraction of an agency's price. A human approves everything before it reaches a customer.

Behind it is a decade building the revenue operations and go-to-market systems for portfolios up to ~$200B at Microsoft, AWS, and Amazon, plus time in coffee and CPG at Starbucks. The same discipline, pointed at your repeat-purchase revenue.

Who it's for

Shopify brands doing $500K to $10M a year in products people buy again: coffee, supplements, pet, beauty. The brands where email and SMS already drive 25% to 40% of revenue, but there's no one in-house with the time to run it well.

The offer

Retention, end to end The Retention Engine

Full retention marketing, done for you.

What's included

  • Your core flows rebuilt: welcome, abandoned checkout, post-purchase, and win-back
  • Four or more campaigns a month, written in your brand voice
  • A churn-save program that spots at-risk customers and brings them back
  • A monthly revenue report showing the revenue email and SMS earned you

Price $995 / month, no contract. One-time setup of $1,000 to $2,000 to build your brand voice and store data into the system.

Our promise First month free if we don't beat your current email revenue.

Start a conversation

OS Marketing is a new practice. I'm taking on a small founding cohort at a reduced rate, in exchange for a testimonial and permission to share the results.

How it works

  1. We learn your brand Your voice, your rules, and your Shopify and Klaviyo data go into a system that remembers every campaign, every result, and every learning.
  2. The work gets drafted Flows, campaigns, and churn-saves are drafted in your voice, from your actual products and your real purchase data, not a template.
  3. A human approves it Nothing customer-facing sends without a person signing off. You are never one bad automation away from an email you'd regret.
  4. It ships and it's measured Approved work goes out through Klaviyo, and every send is measured against the revenue it earns.
  5. You get the report Once a month, a clear report of the revenue attributed to email and SMS, with the misses labeled honestly, not just the wins.

Why it's different

Most email agencies send on a calendar. We compute when your customers actually reorder, from your real Shopify data, and time the nudge to land right before they run out. On top of that you get reporting with the rigor of a boardroom, not a template: revenue attributed, estimates labeled as estimates, and the quiet months reported as plainly as the good ones.

Why $995

Klaviyo agencies charge $3,000 to $8,000 a month for this kind of work. Agents handle most of the production, so the same output costs far less to deliver, and that saving goes to you. The retention discipline, replenishment math, and RevOps reporting are the part no template agency does.

See it on your brand, first

Send me your store URL and I'll write two campaign emails in your voice, using your actual products, plus a one-page audit of the revenue your current email is leaving on the table. Yours to keep, whether or not we ever work together.

Get your free two emails

Start a conversation

If email is an afterthought at your brand and you know it's leaving money on the table, let's fix that.

Email [email protected]

Talk retention